Mazuma Voted Best Mobile Recycling Company

Published by Stephen Roper on Tagged Mazuma

Mazuma Mobile has been voted the best recycling company in a recent research carried out by customer service auditors, Service Science.

Service Science hired a group of mystery shoppers between July and August this year in order to evaluate 9 of the UK’s leading mobile recycling sites. The mobile recycling sites were evaluated on price, speed of service and customer service standards.

Mazuma Mobile came out on top in the research after providing the best customers service and sending payments within an average of just 3 days from when the sale was registered online. Other recycling companies took between 9 – 15 days after the sale was registered for the customer to receive their payment.

Charlo Carabott, Managing Director at Mazuma said “We are delighted with the results of Service Science’s mystery shopping exercise.”

The results of the survey are completely impartial and although Mazuma was contacted in the initial process, Service Science had the final say in what they deemed to be good service.

Mazuma are one of the most popular mobile recycling websites in the country having paid out over £115m to over 1.5 million customers.

Recycle your old mobile at Mazuma here



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